Contact Us

If you're an existing customer, please provide us with your NET10 Phone Serial Number and your NET10 Phone Number when contacting us so we can give you the best possible service.

NET10 Phone Customers: 1-877-TEN-CENT (1-877-836-2368)
Bring Your Own Phone Customers: 1-855-333-CELL (2355)
Home Phone Customers: 1-800-299-7280
Hotspot or Bring Your Own Tablet Customers: 1-888-442-5107


Centers operate from 8 AM to 11:45 PM (EST) 7 days a week

Correspondence at:
NET10 Wireless
9700 N.W. 112th Ave
Miami, FL 33178

California Public Utilities Commission
Consumer Affairs Branch
505 Van Ness Avenue
San Francisco, CA 94102

Phone Number: 1-800-649-7570* or TDD 1-800-229-6846

*Please be advised that the 1-800 number is an intrastate toll-free number and will not work from locations outside California.